Clearinghouse Down: The Claims and Payments Blackout
Your hospital doesn't run its own claims pipeline — a vendor does. So when that vendor goes dark, the money stops moving while the care doesn't. Payroll, pharmacy, elective schedules, and patient trust all start drawing down against reserves, and every day of outage widens the gap between what you're spending and what's coming in.
Modeled on one of the most disruptive healthcare cyber events in recent memory, this scenario puts your executives, revenue cycle, IT, legal, and communications leaders in the same room, facing the questions few health systems have actually rehearsed: how many days of cash do we really have? When does waiting for a vendor become riskier than switching? And what do we owe patients when someone else lost their data?
Teams leave with a concrete picture of their third-party dependency risk — and a tested playbook for the day a critical intermediary fails.
1 hr 30 minIntermediate
HealthcareHIPAANIST CSF
What this scenario tests
- How long your organization can actually operate when claims and payments stop flowing
- Whether your team can choose — under pressure — between waiting out a vendor and switching mid-crisis
- How finance, IT, legal, and communications build one shared picture during a third-party breach
- What you owe patients, and when, after a business associate loses their data
- How your leaders answer the media before the facts are final
Who it's for
Executive / C-Suite · Finance Team · IT & Security Team · Legal & Compliance